INTERNATIONAL ORGANIZATION FOR
STANDARDIZATION
The Altoona Area School District
is currently pursuing ISO 9001 certification.
Click to get more information about:
What is ISO
9001?
What are the
elements of ISO 9001?
What are the
benefits of ISO 9001 certification?
What progress has
the AASD made toward certification?
What is
ISO?
- The organization's mission is to facilitate the creation and
adoption of worldwide business, industry and education
standards.
- The organizations who adopt these standards are on "equal
footing".
What are
the elements of ISO 9001?
Quality Management
System...
- Identification of the processes within the system
- Establish, document, implement, maintain and continually
improve the system
- Requires a quality manual, documented procedures, and other
documents needed for the effective operation of the management
system
|
What is a Quality
Manual?
- Level One Policy
Document
- Addresses the
requirements of ISO 9001 in EDUCATION
TERMS!
- Establishes the
commitment, responsibility and
authority
- Correlation between
the organization's system and the ISO 9001
Standard
- References
procedures to support
|
- Records to demonstrate compliance
- Document control methodology/procedure
Management Responsibility...
- Commitment
- To implement and maintain the system
- Communicate the importance of meeting customer
requirements
- Establish a quality policy
- Ensure quality objectives are established
- Ensure the availability of resources
- Customer Focus
- Ensure that customer requirements are determined and met
with the aim of enhancing customer satisfaction
- Planning Process
- Quality process
- System planning/objectives
- Responsibility, Authority and Communication
- Define and communicate responsibilities and authorities
within the organization.
- Management Representative
- Internal Communication
- Conduct Management Reviews
Resource Management...
- Identify and provide the proper resources
- Personnel qualification process
- Training records
- Work environment, infrastructure
Product Realization...
- Processes needed to support the organization
- Documentation of those processes
- Customer requirements and review
- Customer communication
- Design and development
- Purchasing
Measurement, analysis and improvement...
- Monitor the system to determine compliance
- Customer satisfaction
- Internal audits
- Control of nonconformance
- Corrective/Preventive action
- Analysis of data
- Continual improvement
What are the Benefits of
ISO 9001 Certification?
- Creates a covenant with the community
for efficiency and effectiveness
- Deepens the positive perceptions about
schools and districts
- Creates a greater sense of efficiency
within individuals in departments and contributes to staff
morale
- Saves time and money that can be
committed to other sources
- Provides for analysis and understanding
of "root cause"
- Supports the district in reaching our
mission and gaining additional resources
Copyright by Q-SITE, Altoona Area School
District